Skip to content
Engagement System

Connect with Players on Every Channel

Multi-channel communication via SMS, email, and Telegram. Send the right message at the right time through the right channel.

View Packages
Included in:StarterProfessionalEnterprise

Demo environment · Sample data · Shown in Turkish

Before and After

Without CoCrm.ai

  • Each channel is run from a separate tool and message history is fragmented
  • The same player receives conflicting messages on different channels
  • Campaign results cannot be measured per channel
  • Every template is built from scratch again

With CoCrm.ai

  • SMS, email, Telegram and on-site notifications are managed from one panel
  • Every message lands on the player record, so context survives a channel change
  • Open and click rates are reported by channel and by segment
  • Rich templates are built once and reused

Key Features

Manage all your communication channels from a single platform.

Multi-Channel Communication

SMS, email, Telegram, and in-site notifications managed from one platform.

In-Site Notifications

Send instant notifications while the player is on the platform.

Rich Content Templates

Quickly create campaigns with ready templates or custom HTML.

Open/Click Analytics

Measure each channel's performance. See which message converts best.

Frequently Asked Questions

Which channels are supported?

SMS, email, Telegram and on-site notifications. Adding the Omnichannel module brings Live Chat and WhatsApp into the same panel.

Is there an extra charge per message?

The module licence is a fixed fee. Usage charges from third-party providers (SMS, WhatsApp and similar) are not included in the CoCrm subscription.

Can campaign results be measured?

Open and click rates are reported by channel and by segment.

Which package includes it?

All three packages include it; the scope widens with the package.

See the Engagement System

Experience how you'll manage multi-channel campaigns in the demo.