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AI-native CRM for iGaming

iGaming operations.One intelligent platform.

CRM, Automation, Risk Fraud, and Marketing in one panel. CoCrm.ai doesn't just show data, it turns it into decisions and engagement.

Explore the workspace

Your operation. In focus.

Withdrawals, deposits, active players and GGR, the financial summary and BrainOS’s daily brief, on one screen.

Demo environment · Sample data · Shown in Turkish
Active Operators
50+
business days
14–21
Automated monitoring
7/24
Uptime
99.5%
TLS encryption in transitRole-based access controlsHA-oriented infrastructure
Security & Trust

01 / THE FOUNDATION

Why CoCrm.ai?

Stop drowning in manual Auto Bonus, Affiliate, or Business Intelligence tasks. Let AI tell you exactly where to focus.

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01

Full Automation

Eliminate manual workload with 100% automation in bonus, risk, and notification processes.

02

Advanced Security

Protect your operations with fraud detection running 5 parallel processes.

03

Professional Setup

Starter setup is completed in 14 business days. Professional setup is completed within 21 business days when our integration with the relevant provider already exists. Disruptions or force majeure may extend delivery to 30 business days. Timelines for new provider integrations and custom scopes are defined during analysis.

02 / YOUR CONNECTED OPERATION

Powerful Modules

Customizable modules according to your business needs

All modules

03 / EVERY CONVERSATION

Every channel. One conversation.

Connect customer messages, voice conversations and internal team communication in one CRM context.

Explore CoCrm Connect
CoCrm Connect

One hub. Shared CRM context.

Messaging

01
  • Live Chat
  • WhatsApp
  • Telegram
  • Mailbox
  • Social Media Inbox

Voice communication

02
  • Human Call
  • AI Call
  • IVR / Voice Messages

Team communication

03
  • Team Chat

A shared workspace for your operations team’s internal communication.

Shared knowledge & AI layer
  • Atlas
  • RAG Knowledge Base
  • AI Bot

Explore module scope and licensing options on the Connect page.

Early access · Professional & Enterprise

One widget for everything players need.

Smart Widget lives on your site. Atlas answers from the player’s real account, players solve deposit and bonus questions on their own, and games, missions and rewards give every session a reason to come back — all in your brand.

Explore Smart Widget

Early access · Enterprise

Waiting for reports costs you money. With BrainOS, just ask.

Brain reads your deposits, withdrawals, bonuses and VIP data, and puts the risk in front of you before the money leaves. You always make the call.

Explore BrainOS

04 / YOUR EXISTING STACK

Integration Ecosystem

Connect seamlessly with industry-leading platforms and services

GR8 Tech
Digitain
EveryMatrix
BetConstruct
SoftSwiss
Telegram
Twilio
WhatsApp
Learn More

05 / BUILT FOR YOUR SCALE

Packages that scale with you

Three fixed-price packages. Brands that need custom scope are quoted separately under Enterprise, each as its own project.

View Packages

Starter

$999/ mo

One-time setup $999

Core CRM for a single-brand operator.

  • Player management (profile, activity, 360° card)
  • Finance tracking & payment management
  • Core module: Bonus Engine (rule-based) or Affiliate & Link Masking
  • Standard reports & dashboard
View Packages

Professional

Recommended

$1,749/ mo

One-time setup $1,749

Full scope for growing operators with an affiliate network.

  • Everything in Starter
  • Bonus Engine and Affiliate & Link Masking together
  • Risk & Fraud detection (rule-based)
  • Behavioural segmentation
View Packages

Enterprise

Custom quote

A custom quote, prepared as its own project, for operations that need custom integration, custom modules, or brand-specific infrastructure and contract terms.

  • Everything in Professional
  • Multi-brand management (separate licence and separate project per brand)
  • Dedicated infrastructure & service targets
  • Priority onboarding & escalation
View Packages

Separate licence per brand · 12-month contract · One-time fixed setup · Fixed monthly fee for Starter and Professional; Enterprise is quoted separately

Model your operational impactExplore a scenario using your own inputs. Estimates are not a performance guarantee.Open the ROI calculator

06 / OPERATOR STORIES

Operator Success Stories

Measurable results operators achieved with CoCrm.ai

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68%

Reduction in Bonus Abuse Rate

Measured in the first 90 days

“Our previous system handled multi-account detection entirely manually — the team spent roughly 4 hours a day on it. After deploying CoCrm.ai's 5-parallel-process fraud engine, we saw a significant drop in bonus abuse. Our risk team now works proactively instead of reactively.”
Deniz K.Risk & Fraud Operations ManagerEurope, 180K+ Monthly Active Players
43%

Player Lifetime Value (LTV) Increase

Measured over a 6-month period

“We used to send mass campaigns with low return rates. CoCrm.ai's RFM segmentation and automated trigger campaigns let us group players by behavior and deliver personalized offers. The win-back rate on our 30-day inactive segment was particularly impressive.”
Elena M.CRM & Retention DirectorLATAM & Europe, 12 Operators
85+

Monthly Operational Hours Saved

From the first month after migration

“We were running 3 separate affiliate networks, 2 different payment providers, and a legacy CRM. Month-end commission calculations and reporting were a nightmare. After migrating to CoCrm.ai, all affiliate management, commission tracking, and reporting started running automatically from a single platform.”
Murat A.Operations DirectorTurkey & Cyprus Market

Operator names are withheld under operator confidentiality agreements.

THE DETAILS, MADE CLEAR

Frequently Asked Questions

Everything you need to know about CoCrm.ai CRM
What is CoCrm.ai CRM and what does it do?

CoCrm.ai CRM is a comprehensive solution designed for customer relationship management of operation platforms. It includes modules such as customer management, bonus systems, affiliate tracking, finance management, campaigns & notifications, and analytics. It allows you to manage your operations from a single platform.

Which packages are there and how do I choose?

There are three packages. Starter: the core CRM, with Bonus Engine or Affiliate & Link Masking as the chosen core module. Professional: full scope; Bonus and Affiliate together plus Risk & Fraud, segmentation, campaigns, notifications and team chat. Starter and Professional have a fixed monthly fee. Enterprise: a custom quote, prepared as its own project, for operations that need custom integration, custom modules, or brand-specific requirements. Communication and AI modules (Connect) can be added to any package.

How long does the installation process take?

Starter setup is completed in 14 business days. Professional setup is completed within 21 business days when our integration with the relevant provider already exists. Disruptions or force majeure may extend delivery to 30 business days. Timelines for new provider integrations and custom scopes are defined during analysis. The process covers analysis & contract, technical setup, integration, data transfer, testing and team training. The setup fee is one-time and fixed; 50% is collected at contract and 50% at delivery.

COCRM.AI

A clearer view. A more connected operation.

In a 10-minute call, we analyze your current setup and recommend the best module combination.

View Packages