Packages that scale with you
Three fixed-price packages. Brands that need custom scope are quoted separately under Enterprise, each as its own project.
Your operational foundation
Communication & AI layer
Starter
Core CRM for a single-brand operator.
- Player management (profile, activity, 360° card)
- Finance tracking & payment management
- Core module: Bonus Engine (rule-based) or Affiliate & Link Masking
- Standard reports & dashboard
- Request system (player requests & tickets)
- Role-based permissions
- Basic API access
- The core module not selected
- Campaigns & notifications
- Risk & Fraud
- Segmentation
- Team chat
Professional
Full scope for growing operators with an affiliate network.
- Everything in Starter
- Bonus Engine and Affiliate & Link Masking together
- Risk & Fraud detection (rule-based)
- Behavioural segmentation
- Journey — behavior-triggered lifecycle automation, measured against a control group
- Campaigns & notifications (SMS, email, Telegram)
- Social media management panel
- Advanced reporting & export
- Team chat & task management
- Early access: GamificationBeta
- Early access: Smart WidgetBeta
- Multi-brand management
- BrainOS and Loyalty
Enterprise
A custom quote, prepared as its own project, for operations that need custom integration, custom modules, or brand-specific infrastructure and contract terms.
- Everything in Professional
- Multi-brand management (separate licence and separate project per brand)
- Dedicated infrastructure & service targets
- Priority onboarding & escalation
- Advanced audit & log system
- Quarterly BI analysis presentation
- Volume discount & custom contract terms
- Early access: BrainOSBeta
- Early access: Loyalty & GamificationBeta
- Early access: Smart WidgetBeta
What does a typical start cost?
List price for an operator starting with Professional, a 10-agent Omnichannel and the written AI assistant.
Usage-based fees (minutes, IVR credits) are not included in this example. Scope is confirmed in the quote.
How is Enterprise determined?
Starter and Professional have a fixed monthly fee. Operations that need custom integration, custom modules, or brand-specific requirements are priced under Enterprise, each as its own project with a custom quote.
Each brand is evaluated as its own project; it is priced separately with its own scope, its own contract, and its own setup fee. Mirror domains are not separate brands, a separate player database is.
All prices are in USD list prices; the final scope is confirmed in your quote.
Package Comparison
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Scale | Flat price | Flat price | Custom scope · custom quote |
| Brand | Licence per brand | Licence per brand | Multi-brand |
| Player management | Included | Included | Included |
| Finance & payment tracking | Included | Included | Included |
| Bonus Engine | Your choice | Included | Included |
| Affiliate & Link Masking | Your choice | Included | Included |
| Campaigns & notifications | Not included | Included | Included |
| Risk & Fraud | Not included | Included (rule-based) | Included (rule-based) |
| Segmentation | Not included | Included (behavioural) | Included (behavioural) |
| Journey | Not included | Included | Included |
| Team chat | Not included | Included | Included |
| Reporting | Standard | Advanced | Advanced + BI presentation |
| Social media management | Not included | Included | Included |
| BrainOS | Not included | Not included | Early access (Beta) |
| Gamification | Not included | Early access (Beta) | Early access (Beta) |
| Loyalty | Not included | Not included | Early access (Beta) |
| Smart Widget | Not included | Early access (Beta) | Early access (Beta) |
| Multi-brand management | Not included | Not included | Included |
| Setup | Fixed · one-time | Fixed · one-time | Fixed · one-time |
| Uptime commitment | 99.5% | 99.5% | 99.5% |
| Support | In-panel support + email | In-panel support + email | In-panel support + email + priority escalation |
Your choice: in Starter only one of Bonus Engine or Affiliate & Link Masking is installed; the choice is written in the quote. Beta: early access, scope stated in the quote.
Separate licence per brand · 12-month contract · One-time fixed setup · Fixed monthly fee for Starter and Professional; Enterprise is quoted separately