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Customer Success Stories

Measurable results operators achieved with CoCrm.ai

"Our previous system handled multi-account detection entirely manually — the team spent roughly 4 hours a day on it. After deploying CoCrm.ai's 5-parallel-process fraud engine, we saw a significant drop in bonus abuse. Our risk team now works proactively instead of reactively."

Deniz K.

Risk & Fraud Operations Manager

MGA-Licensed Operator — Europe, 180K+ Monthly Active Players

68%
Reduction in Bonus Abuse Rate
Measured in the first 90 days
"We used to send mass campaigns with low return rates. CoCrm.ai's RFM segmentation and automated trigger campaigns let us group players by behavior and deliver personalized offers. The win-back rate on our 30-day inactive segment was particularly impressive."

Elena M.

CRM & Retention Director

Multi-Brand Operations Group — LATAM & Europe, 12 Operators

43%
Player Lifetime Value (LTV) Increase
Measured over a 6-month period
"We were running 3 separate affiliate networks, 2 different payment providers, and a legacy CRM. Month-end commission calculations and reporting were a nightmare. After migrating to CoCrm.ai, all affiliate management, commission tracking, and reporting started running automatically from a single platform."

Murat A.

Operations Director

Fast-Growing Operator — Turkey & Cyprus Market

85+
Monthly Operational Hours Saved
From the first month after migration

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